Curriculum Vitae
(C.V.)

Where I Have Been & What I Have Done

Printing & Advertising Broker - Canaglobe Advertising (Toronto, Ont. 1995-Present)

Researched and devised marketing strategy in consultation with commercial printers.
Analyzed market potentials, prepared presentation materials and designs for advertising products.
Skilled in marketing with special strength in customized marketing packets for use in presentations.
Developed and owned the client relationship through phone contact, on-site travel, email, and web meetings.
Discussed marketing strategies with clients promoting and leveraging customer-generated content for online and offline channels.
Provided two-way communication between the client and supplier, achieving strong team representation and setting proper client expectations.
Worked closely with the production team maintaining a continuous knowledge of project status and identified potential issues and/or opportunities within or related to the project.

Account Manager - Captain Printworks (Toronto, Ont. 2000)

Prepared database of potential clients; followed up on referrals and leads.
Gave sales presentations to and interact with existing and prospective customers.
Consulted with clients throughout production and assessed clients needs and wishes.
Searched for opportunities for account growth and new business, involving the management support.
Generated new accounts as well as serviced existing customers to promote company's products and services.

Estimator & Production Coordinator - Commercial Design & Multimedia (Concord, Ont. 1999-2000)

Customized techniques for estimating for different environment.
Prepared quick forms for staff to access daily production information.
Estimated variety of printing projects from simple flyer to complex catalogues.
Estimated variety of printing projects from simple flyer to complex catalogues.
Dealt with client issues in an efficient manner, informing the management of any problems that arose.

Estimator & Production Expeditor - Paragon Reproductions (Scarborough, Ont. 1998-1999)

Prepared quick forms for staff to access daily production information.
Centralized the preparation of quotations for customers and sales staff.
Fine-tuned pricing and mark-ups to win the job and at the same time maximize profit.
Reviewed all major deliverables to ensure quality standards and client expectations were met.
Handled client communications, conflict resolution, compliance on client deliverables and revenue.
Located the most competitive sources of supply and obtain quotes and production for sub-contracted jobs.

General Manager - D.R.Z. Printing and Publishing (Concord, Ont. 1994-1995)

Managed last-minute production decisions.
Approved change orders, invoices, and collected payment when needed.
Consulted clients to market and plan sale strategy of their printing products.
Managed sales in commercial accounts and retail establishments selling varied products.
Conducted prospecting and arranged meetings with clients to resolve technical problems.
Worked with vendors to ensure product availability, delivery scheduling and accurate pricing.
Reported to owners providing regular input on all account activity, status and reports on a weekly basis.

Sales Representative - Samco Printing Ltd. (Vancouver, B.C. 1993)

Owned the contract and contract renewals for new work for an existing client.
Communicated the client's goals and represented the client's interests to the team.
Developed extensive database of potential clients; followed up on referrals and leads; generated new accounts and serviced existing customers to promote company's products.
Prospected, approached, qualified, presented, closed sales, and obtained referrals from existing clients; facilitated sales presentations and interacted with existing and prospective customers.

Advertising Broker - Canaglobe Marketing Enterprises (Vancouver, B.C. 1991-1994)

Drew dummy copies for presentation and translated data from dummy copies to production work.
Studied the complete process of print production from first customer contact to bindery finishing.
Supervised printing production and performed quality control checks on hand lay outs.
Managed and coordinated production departments of high quality print shop
Arranged schedule with typesetter, graphic designer and printer.
Reviewed typography, stripping, printing, collating and bindery.

Sales Representative - Discount Printing House (Concord, Ont. 1987-1990)

Dealt directly with customers either by telephone, fax or face to face
Respond promptly to customer inquiries, handling and resolving theirs issues.
Processed orders, forms, applications and requests, performing customer verifications
Obtained and Kept customer records and transactions, evaluating all relevant information to handle inquiries and complaints.

Contact Information:

(416) 925-8858